Scorecard: How to choose a live chat provider

How to choose a live chat provider

Are you looking for a website chat service for your business? Hoping to boot the bot by moving to the best live chat provider? Want to see real ROI?

With 79% of customers confirming that they prefer to engage with live chat over AI, there’s more reason than ever to ditch your chat bot.

We’re here to help. Use our easy scorecard to grade the website chat services you’re considering to ensure you’re getting only the best quality! Choose a provider with a score over 80 to ensure the very best quality for your customers.