Small Business

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Putting the power in your hands.

No missed opportunities.

With a team of bilingual Virtual Receptionists, we handle calls, answer questions, and take down information, allowing you to focus on all the decisions only you can make.

Online and on-brand.

Our Ruby Chat Specialists are always available to answer questions and transfer calls in a style tailored to your business. Easy to set up, hard to live without.

Extended reception hours.

24/7/365 call handling means we can schedule important meetings and appointments right into platforms that meet our guidelines, even after you’ve (finally) called it a day.

Success Stories

“As a large doggie daycare we are constantly on the go. Thanks to Ruby and their extended hours, we have a live human answering our phones and we regularly have clients ask ‘Who is the new employee I spoke to on the phone?’ Thanks Ruby – we give it two paws up!!”

Amy Parsons
Canine Creature Comforts

“Ruby is humans caring about humans, when I thought I was only hiring someone to answer my phones.”

Megan Thornton
NW Benefit Strategies

“Ruby’s service has helped elevate the presentation of my company and I fully recommend them to any small business looking for a top notch front-end experience.”

Chad Higgins
Time Music Agency

“As a life-long techie, I knew I wanted to leverage technology to maximize my practice while minimizing my workload. Ruby’s mobile app grants me the ability to work from anywhere, anytime as it places Ruby at my fingertips-literally.”

Neil Tyra
The Tyra Law Firm

Looped in and up-to-date.

As an entrepreneur, your time is invaluable. We offer real-time updates and notifications to be sure you stay on top of everything you need to know.

Letting you be the boss.

With the Ruby app, you can update your status with the flip of a thumb, letting us know to handle your calls for an hour or the whole afternoon.


100% US-based professionals.

Ruby HQ is located in the USA, in offices across the country. Say hello to the award-winning, rapidly-growing, puppy-loving team on the other end of the line.


Resources for the Small Business Owner

Expert interviews, how-to’s, and food-for-thought content.


Ruby content



Small Business Collection

  • Guide: The ultimate guide to virtual receptionists

  • eBook: The ROI of personal connections

  • Video: Ruby chat services overview


Numbers don’t lie.

  • 20%+ boost in new business leads.
  • 10hrs+ of distraction-free time gained back per month.
  • 10% increase in customer happiness.

As reported by a majority of respondents to Ruby’s February 2019 Customer Survey.

We’re in it for you to win it.

Live Virtual Receptionists


Live Chat


Try Ruby Risk-Free

Call and talk to a live Virtual Receptionist. Hear why 13,000+ companies Ruby.

844-311-7829GET STARTED
Sales Support

Already a Ruby customer?

Let’s get started.

Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.


The Secret to Successful Law Firms

The inside scoop on Clio’s latest legal trends report.

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10 Questions to Ask a Virtual Reception Provider

Ask the right questions and rate virtual reception services with our handy guide and scorecard!